Great people - Customer Success Manager Vena Solutions Employee Review

4.0
21 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people you work with within your team are great, everyone treats each other very nicely. There is great culture for collaboration and expanding your skills.

Cons

Sometimes there could be roadblockers if the higher ups do not like you.

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Vena Solutions Response
7mo
Thank you for sharing your feedback and for recognizing the collaboration, kindness, and growth mindset that define our culture at Vena. We’re glad to hear your experience with your team has been so positive. If you have any direct feedback you would like to share don't hesitate to reach out directly anytime to me or your HR Business Partner. - Tracey, Chief People Officer

Explore other reviews about Vena Solutions

5.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

They focus on deliverable - not the amount of hours worked Friendly people Decent benefits

Cons

Can be hectic at times

2
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Vena Solutions Response
1y
Thank you for taking the time to share your experience! We're thrilled to hear that you’ve enjoyed the focus on delivering results and our friendly atmosphere here at Vena. Our team is our greatest asset, and we're proud of the collaborative and supportive environment we’ve built together. We also appreciate your honesty about the hectic times. As we continue to grow and innovate, we’re committed to ensuring our teams are supported with the right resources and processes to prioritize. Thanks again for sharing your feedback & being an important part of our success! - Tracey, Chief People Officer
3.0
11 July 2024
Recommend
CEO approval
Business outlook

Pros

Great overall company culture, good benefits, incredible coworkers, and company values work-life balance.

Cons

Your experience at the company truly depends on which team you're on, especially if you're on a team like Marketing. The politics within the department are so incredibly visible that it has completely ruined morale and trust. You think you're hired to do your job because you have experience and actually know what you're doing, but in reality, your leader doesn't know how to listen or support you, and they only protect themselves. Communication and transparency are TERRIBLE as the C-Leader is attending 0 meetings, doesn't participate in anything, and rarely shares important updates yet demands immediate time and energy from individuals/MLT for projects and tasks that aren't a priority or don't even make sense. MLT creates more stress and pressure on the rest of the team as they don't know how to prioritize, work together, or communicate effectively for alignment. Also, how does it make sense that some leaders who have high turnover on their teams continue to get more positions/budget yet have 0 time and bandwidth to support their own members who are already struggling? Until the leadership dynamic here changes, I would stay away.

4
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Vena Solutions Response
1y
Thank you for taking the time to share your review. We appreciate you sharing both your positive and constructive feedback- we take all feedback seriously and are committed to supporting our leaders in making Vena a great place to work. We strive to create an environment where every team member feels supported and valued, embracing a "one team" mentality and upholding the strong values that guide our actions and decisions. Effective communication and transparency are essential to maintaining trust and morale. Our leadership team is always open to feedback, and we are dedicated to fostering open dialogue across the company. We encourage open and transparent conversations about your career development and job satisfaction. If you feel your experience has not met these standards, please reach out to a senior leader or your HR Business Partner. Your feedback is invaluable as we work towards improving our workplace environment for everyone. - Tracey, Chief People Officer
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