The Good, The Bad, The Ugly - Retail Store Manager Verge Mobile Employee Review

1.0
1 Nov 2016
Recommend
CEO approval
Business outlook

Pros

High energy especially from the leadership team Classroom/ Hands on Dedicated training Easy hiring process Potential for growth and development Training Seminars for leaders Some Benefits

Cons

*As sales reps you are expected to work over 40 hours a week and only get paid for 39 or right at 40 hours (which is illegal in the state of texas) employees are scared to speak up because feel there will be retaliation. ** This needs to get fixed ASAP *As a Manger you are expected to work 50 hours a week, and run the risk of not even getting a commission check. * 75 day wait period before you collect your first comission check *If you leave you have to wait 4 months to get your final comission check, and if your a manger you get 50% of an already delutied check. * 1 training location for the houston market and its locacted in Katy (dairy ashford) * Compensation way to low in all positions Rsa, Ram, Rsm, DM * They promote people way to soon because lack of options *The turnover rate is extremley high, stores are always short staff *over work Store Managers to handle inventory, sales, operations

Explore other reviews about Verge Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

See reviews by: Helpful|Rating|Date|All