Try Corporate First, then other carriers. Make Verge your plan C. - Anonymous employee Verge Mobile Employee Review

2.0
30 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Relaxed work atmosphere Opportunities for advancement Discounted service Loads of sales incentives

Cons

High goals lead to questionable tactics by reps and store managers. Upper management only cares about revenue. It starts and ends there. Prepare to politick. Your position in the company is only as good as your ability to throw your peers under the bus. Store management is a revolving door. Most reps would rather stay as a rep than tie the management noose around their necks. Pay compared to corporate T-Mobile is laughable at best,

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Verge Mobile Response
9y
Thank you for your feedback. We are sorry to hear that you did not have a great experience working for us. Please be assured that the feedback you have given will be discussed with the leadership team. We do pay hourly employees overtime pay and we correct any discrepancy in pay as soon as we are informed of the error. Thus, it is critical for the employee to inform his/her manager and/or HR of any inaccuracies so that the issue can be resolved immediately. You are welcome to call the corporate office and be transferred to the HR Department. We look forward to speaking with you.

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5.0
14 May 2026
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CEO approval
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Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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