This is truth. - Project Manager Verge Mobile Employee Review

1.0
3 Mar 2022
Recommend
CEO approval
Business outlook

Pros

That sweet T-Mobile discount....and that's it.

Cons

Managers get no special training for their position you're winging it and being punished if you make a mistake. Other managers will be too busy trying to save themselves from trouble to help out and everyone is stressed. The focus is on sales only and you will be encouraged to be dishonest. Upper management is on a serious power trip and the assumed path to glory is to do everything you can to step on the "little people". The amount of turnover is obscene and if you work for a T-Mobile reseller you can't just switch to a T-Mobile corporate store. They're just throwing bodies in a store and seeing who tolerates the abuse.

Explore other reviews about Verge Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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