Horrible - Retail Store Manager Verge Mobile Employee Review

1.0
23 July 2022
Recommend
CEO approval
Business outlook

Pros

There is not one good reason to work for verge mobile

Cons

They don't pay their employees, especially when they need to use sick time. They preach communication but none of the corporate employees actually communicate anything. They make promises they can't keep. And when they do all this to you (including not paying you) they tell you that you need to embrace change

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Verge Mobile Response
3y
Thank you for your feedback, we never want anyone to feel this way or have this experience. We offer Paid Time Off for all employees, provide sick time, and follow the California and other state/federal laws regarding Covid sick time and pay. I would love some more specifics if you could send me an e-mail at VoiceIt@VergeMobile.com (This e-mail address is posted in the back room of every store on a poster to report anything anonymously, along with the escalation path to HR and executive management including direct phone numbers and e-mail addresses). I would love to hear from you and see where the disconnect was.

Explore other reviews about Verge Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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