Retail store manager - Retail Store Manager Verge Mobile Employee Review

2.0
21 Dec 2015
Recommend
CEO approval
Business outlook

Pros

You move up quick, decent benefits, in control of your store, get to work in the area you grew up in

Cons

You move up quick because they are extremely short staffed at times, need to train employees on systems not just phone trainings, you don't know what you get paid until 2 days before, reporting comes out very late, 45 hour min or they take it from your pto but only get paid for 40 (think this is illegal)

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Verge Mobile Response
10y
Thank you for your feedback! We believe in mentoring and grooming our associates for management positions. Employees who are exceeding expectations can definitely move up the ranks quickly. As for commissions, we are working on technology that will be able to speed up processes associated with the calculations of commissions pay outs. Once this is in place, we are expecting a much shorter timeline to get commissions related processes completed. If you have any questions about PTO or your pay, please contact the HR Department. They will be happy to assist you and answer whatever questions you may have. We appreciate your feedback! You are always welcome to share your thoughts and feedback with management or with your district manager directly.

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5.0
14 May 2026
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CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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