All Good Things Come to an End - Retail Store Manager Verge Mobile Employee Review

1.0
2 Sept 2024
Recommend
CEO approval
Business outlook

Pros

As of right now....zero. There are no pros

Cons

- No Raises for Almost 2 1/2-3 Years (All Levels) When you ask why, they say sell more. - Teams are disgruntled due to upper management forcing specific tactics and goals that are unattainable. - Goals increase, but pay does not - Growth, only there if you can be a shady person. Preaching "Selling The Right Way" is not on anyone's mind. Just a push from T-Mobile to take the blame away.

Explore other reviews about Verge Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Culture People Management Work life balance Awesome incentives

Cons

Pay structure changed after a bit

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits such as insurance is a positive, customers at times as well

Cons

Management little to no existence for assistance, pay and commission is abysmal-almost comedic, long-continuous stretches in shifts with minimal accommodation such as one day off after six to eight work days in a row usually involving doubles, inconsistent scheduling, no involvement with leadership during customer interactions or for personal goal(s)- as it is made crystal clear only leaderships pay matters, as well as customers being adjusted to bend over and kiss attitudes. Management allows customers to not walk-but run in circles over reps, even if they’re clearly incorrect or the customer is actively attempting to scam and or steal. As a rep previously, witnessing violations against employees such as inappropriate conduct against employees in-front of customers upon other problematic practices, the so called ‘management’ will simultaneously lie to your face and engage in work place gossip- or in some cases retaliation behind closed doors. You will not grow here, you will stay at the lowest possible rank until you are pushed out of the company.

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