A warning - Global Service Delivery Manager Version 1 Employee Review

1.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A nice office and pool table

Cons

A word of warning. Like so many other 1 star reviews recently this place is the definition of toxic. I was hired and promised a service would be delivered to me. I inherited 2 experienced staff. The rest all new and only 40% of what was needed to support 2 new clients and bau. No onboarding existed. The staff all miserable due to the pressure. In 3 months 6 staff went off on sick, 3 resigned and 1 after 9 days ! They treat staff awful especially if you are disabled. They hire people for roles that have no experience. They also have no work life balance, have kids not their problem! Do 60 hour weeks not their problem, staff concerns not their problem. Now back to the clients , I was told to lie to clients one a large city council in London the other an insurance company lied repeatedly on calls promising the service worked when In fact it was failing, also had to lie to a large newspaper around a service improvement plan, place is awful. So yes another wanting review do not join this place a company that is endlessly recruiting and having open nights are a red flag, to think they have government contracts is shocking Infact shocking they are supporting anything

Explore other reviews about Version 1

5.0
4 May 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work with good work culture and amazing leaders

Cons

There are no Cons only Pros

1.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The company has talented individuals in Europe and a solid delivery foundation. • Some strong relationships with Oracle in EMEA. • Opportunity could exist if Version 1 ever gets serious about properly investing in the U.S. market.

Cons

No genuine U.S. presence or strategy. The company is almost unknown in North America, yet leadership expects instant growth without brand support, marketing, or resources. • Promises made, not kept. I was recruited with the understanding that I’d lead U.S. Oracle sales and have a team built around me. None of that ever materialized. • Unrealistic quotas and constant changes. Quota doubled midyear with no additional support or territory. • Leadership dysfunction. Roles, accounts, and territories were reassigned arbitrarily — often to overseas reps unfamiliar with the U.S. market. • Poor alignment with Oracle. Leadership rarely engaged with Oracle’s U.S. executives or partners, leading to lost opportunities and credibility issues. • Micromanagement without accountability. Decisions were made from abroad with little understanding of local dynamics or what it takes to win here.

3
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