Pros
Only pro is the immediate clinical team
Cons
Run businesses into the ground. Wants the team to compromise patient safety and staff comfortability just to cram more patients in. I now dread every day of work and often have breakdowns before shifts due to the upper management (HR, RM, GM) not listening to, or actioning concerns the team has brought forward.
Clinics running on minimal staffing (not even enough to cover a working week) and clients taking it out on the immediate team for not having consistency in staff or warnings for randomly closed days in the week
Have multiple clinics classed together as a “pod” (sister clinics) and always comparing them between each other, feels like they are trying to intentionally cause a rift between clinic staff to (once again!) drive them to out earn, and compete with each other
Refuses pay rises if your clinic isn’t earning enough money to their standards
Has absolutely no clue how to run a veterinary business and look after its staff, patients, and clients.
There are SO many other cons- but these are the main ones that are causing huge emotional distress to your staff.