Just a Job - Anonymous employee Vetsource Employee Review

1.0
17 June 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule. Understanding when it comes to taking time off, work/life balance. Genuinely nice co-workers. That’s about it. There use to be more but those days have been gone for a long time.

Cons

Where to start? Being overworked and under-appreciated/lack of raises for going above and beyond and taking on more responsibilities. One of the greatest things I have learned in my 7+ years here is that if you show a lot of initiative and take on increasingly more responsibilities you get nothing. I finally was burnt out enough that I had to quit. Received a small bump/cost of living increase but after the New Year and increase in health insurance it is barely noticeable. The spring/summer of 2014 there was a tremendous amount of people quitting because they found better positions. I am sure this cost of living increase was just something they HAD to do to “calm the hunger” and to try to stop more people from leaving. They have gone from one extreme to another when it comes to performance reviews – hardly getting one to now getting a quarterly coaching. There is a possibility there would be an adjustment in your pay on your anniversary date now but it’s not guaranteed. 401k match is at an extreme minimum. They are not doing a great job at keeping long term employees. Advice to Job Seekers: Try looking here in about 3-7 years. They might be more profitable then and can afford to give proper benefits/raises. Compare annual sales of companies during your job search. You’ll see just where VetSource is and stands. If you want just a job then go ahead and apply. Unfair treatment has been an ongoing issue and still continues. Not just with me but with other current and ex co-workers. Work Hard. Have Fun. This is their motto but it feels like it should be Work Hard & Harder. Have Fun, Elsewhere. Again, everyone is overworked and there is no time for fun. It feels forced now because you’ll get a plus or minus on your quarterly coaching for Work Hard. Have Fun. Better have fun or you’ll get a MINUS! This was a fun place at one time and that was because it came naturally. What made VetSource fun was the people and most of the fun people have moved on to better jobs. There was a natural sense of camaraderie. That feeling is hard to get back. It just happens. Use to be a great place but became just a job and at times a Thankless Job at that!

Explore other reviews about Vetsource

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance Management support

Cons

None, it was a great place to work

avatar
Vetsource Response
4mo
Thank you for taking the time to provide your experience working at Vetsource! We are grateful that you highlighted our work-life balance and management support.
5.0
26 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vetsource has been around for ~20 years and has a proven record of steady growth. Leadership is thoughtful and intentional about the business directives to ensure that business projections and resourcing are realistic. After working in startup environments for many years, I've come to really appreciate this type of stable environment. Our C-suite are all extremely approachable and down-to-earth. I feel they really try to cultivate an environment where amiable and collaborative personalities can shine. Teams definitely don't feel lean, but the company also does not extraneously overstaff, so you will inherently have busier peak periods of work which are manageable. Lot's of employees here who have been around for 5/10/15+ years, shows me it's a good place to stay in my career. Fully remote environment while still emphasizing collaboration. Business is positioned to do well with lot's of strategic initiatives in play. Although we may not be as large as other competitors, our smaller company size and culture give us an advantage when it comes to connecting within the market.

Cons

Company recently became majority-owned by Mars in the recent years which has come with painpoints. I believe these are all surmountable and will diminish with time, but they can place strain on processes and add to workloads. Company hasn't adjusted well from being Portland, OR based to remote based in the sense that there is no standard working time in the org. Can put a strain on connecting with different teams and expectations across different teams on working hours.

avatar
Vetsource Response
7mo
Thank you for taking the time to provide your experience working at Vetsource! We appreciate your feedback and are thankful you highlighted our culture, strategic outlook, and relationship with Mars.
See reviews by: Helpful|Rating|Date|All