Rewarding but not worth the pay - Contact Center Specialist Via Link Employee Review

2.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Helping others, supervisors are very supportive and understanding

Cons

PAY IS ENTIRELY TOO LOW FOR THE NEBEN AND EMOTIONEN STRESS WITH THIS JOB

Explore other reviews about Via Link

5.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great experience working for this company.

Cons

No discernible cons – great experience.

3.0
18 July 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, lots of downtime.

Cons

High stress, secondhand trauma from callers and abusive callers, and the industry, on average, pays more for this position. Compensation lacks. Raises did not meet the cost of living.

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