Upper management bullies, unmanagable caseloads, understaffed programs - Employment Training Specialist Viability Employee Review

1.0
11 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The clients are excellent and it feels great to make an impact in their lives.

Cons

Almost constantly understaffed due to call-outs and employee burn-out. The Holyoke office was never up to health and safety code. If you try to bring up concerns to upper management they bully you into keeping quiet instead of making needed changes.

Explore other reviews about Viability

5.0
3 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Making a difference in clients lives

Cons

Only one person can take the day off

5.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Lots of support from supervisor, Pay has increased several times today $22 hr, no other comparable agency pays at this rate. Retirement plan, paid vacation, vision and dental, grants in case of personal emergency to support you! The agency has paid for the health insurance increases instead of passing it to it employees. People love to work here at all levels. There is also opportunity to grow professionally, via training, promotions and internal education programs for leadership positions . We also get a nice gift drom the management team every year: a nice company hoodie, a warm jacket and last year an awesome computer backpack. I’ve never worked at a company where people were proud to wear the company logo and talk about their work with other outside people.

Cons

Some managers and directors have been working in the agency for more than 10, 20, 30 years, which is good, but some of these people do not care anymore and have preferential treatment with some employees.

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