Customer service is not for the weak - Subject Matter Expert (SME) Viagogo Employee Review

3.0
10 July 2024
Recommend
CEO approval
Business outlook

Pros

Hybrid and place to grow

Cons

Work on weekends, disrespectful customers, the base salary is freeze for years

Explore other reviews about Viagogo

5.0
8 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great support, always asking for feedback on how they can be a better company for the employees, no micromanaging or condescending management

Cons

Job relocated from New York

3.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

Fun company events, hybrid, cold brew on tap

Cons

No annual review, no merit increases, no bonuses

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