Overworked
Meaningless work profile
No career growth
A lot of people who work here are clueless about any future growth - Everything depends on the client because it is in every bit a KPO job where people are forced to stick to the screen for 10-12 hours on normal days and 14-15 hours during busy season which lasts 9 months as there will be cross teaming. They have started Germany, Ireland , Singapore, New Zealand God knows how many countries' taxes and I have seen people with 10 years experience learning a new territory tax just to clock their 12 hours target. A lot of people who work here are insecure as they have no skills just are afraid to switch or leave especially if they are from Kolkata location. Honestly. this kind of work culture can leave you seriously unhealthy even in the short run. There is no scope of this KPO job either unless you are in US TAX so. No time to focus on your personal educational courses or certifications as you have no time apart from work.