Awful company to work for - Virtual Assistant Virtalent Employee Review

Hello, we were disappointed to read your review and naturally wanted to take the chance to respond to you. As you'll remember from when you originally applied to us, we display our hourly rates to all candidates on our website, before submitting their application, at the interview stage and again before signing a contract. We are sorry that you feel that this opportunity at Virtalent wasn't right for you and would have really liked to have known your thoughts on this before you accepted our offer to join our team. We would have addressed how you felt about you joining us, rather than see you feel unhappy later on down the line. Our rates of pay are fair and competitive against many other organisations within the industry. We pay above the minimum and living wage and are officially Living Wage accredited. As you can see from the rest of our glowing reviews, we really do put our team first and are super proud of the support that we provide to our team. Every team member is incredibly well supported and encouraged to talk openly and honestly to our dedicated internal team for any questions or concerns that may arise. We are a Mindful Employer and part of our commitment to showing this is that every VA is provided with free access to an individual assistance and wellness programme, which includes many benefits to support the wellness of each individual team member, such as providing lots of helpful resources from an online app, 24/7 telephone support, counselling sessions and more. Our team of VAs also form part of an incredible community who support each other, and share skills, knowledge and support. At Virtalent, we invest in fostering this community and hold regular virtual coffee mornings and online events. The sense of camaraderie and support within the community is something that we believe encompasses the sentiment of everyone working in the team. We do refute any reference to exploitation because our open, honest and supportive approach is what makes us stand out from the crowd. We value each team member and this is why our VAs love being a part of the Virtalent team. Of course, without you reaching out to your dedicated Client Success Manager, we couldn't have possibly known you felt this way. We would have reached out to you to have a conversation about any concerns you had right away. We are always there to help and still offer you the opportunity to reach out to a member of the team. Please still do so as we are there to listen. The Virtalent Team.