Pros
Excellent Career Development Very Good Training Good Benefits for Management Staff Working for Vision Express had highs and lows. If you work hard, you can rise up through the ranks very quickly and the training department is excellent. The products are very good and you can work with some real professionals. The CEO Jonathan Lawson provides excellent leadership and direction.
Cons
Understaffed Management Hit and Miss Lack of Flexibility Recent decisions taken by senior management have caused problems for staff and an inability to deliver good service to customers. While most support staff are always supportive and approachable, Regional Managers are often too stretched to take the time to work closely with you if there are any issues. The company only allows a certain number of staff which leaves things very tight when colleagues go on holiday, again impacting customer service and stress levels amongst the staff. Senior management are often rude and unapproachable.