General idea of helpdesk - Helpdesk Advisor Vista Employee Review

1.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

- Gives you a good overview of SLA’s - A good understanding on how help-desks operate

Cons

- HR actively avoid mental health concerns brought up to them - HR mislead employees around gov.uk standards - When HR are approached for any assistance with personal life, they offer no assistance with a ‘not our problem’ attitude - Pay is very low for this type of job

Explore other reviews about Vista

3.0
26 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management Modern Office Car Park Private Insurance (Bupa)

Cons

Salary 20 days annual Leave only Training

5.0
8 June 2025
Recommend
CEO approval
Business outlook

Pros

Good team, everyone keen to help out, lots of experience, much better than other places i have worked

Cons

Late shifts, but thats typical of a Pco

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