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      Visual Edge Technology

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      Visual Edge Technology reviews

      Shady, dishonest, and incompetent - Field Service Technician Visual Edge Technology Employee Review

      1.0
      2 Aug 2023
      Field service technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Service vehicle, and decent pay.

      Cons

      These guys are just sleazy, dishonest, and incompetent. When I interviewed with them they said that I would only be working on Xerox, and Kyocera machines, and that I would be getting proper training, and support. The Xerox trainer was lazy, and incompetent, but I never even saw any Xerox's in the field anyways. When I started working in the field every machine that I was expected to work on was a Ricoh, but they had ended their contract with Ricoh. So, there was no longer training, or support for those machines. I was trained on Ricoh's by a tech that had only been working on them for a month, and all of their older techs were pretty incompetent. I was fired for discussing my wages, which is illegal. This company is a burning dumpster fire, and I would not advise working for them.

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      Visual Edge Technology Response
      2y
      Thank you for taking the time to share your feedback regarding your experience with us, and for the time that you did spend working with us and supporting our customers. We understand how frustrating it can be to feel that the job you were performing during your tenure here was not what you had expected after your interview. We always aim to provide our employees with the best support we can to set them up for success, and we apologize if we fell short in this area during your time with us. We would like to connect with you to get a better understanding of your experience and what was communicated to you during the interview so that we can ensure we are providing the best experience to our new employees moving forward. You can connect with us at hr@visualedgeit.com, and we will do everything we can do rectify the matter going forward. Thank you.

      Explore other reviews about Visual Edge Technology

      5.0
      28 Mar 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You are part of a team that supports you. Whether you are in an entry position or a seasoned pro you can contribute!

      Cons

      None, the more you give the more you get!

      1.0
      5 June 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote. They gave me a the salary and the role I asked for. I would’ve been laid off if I had accepted the role I applied for…

      Cons

      This company has a -17 (lowest possible is -100) employee score answering “is this company is great place to work,”obviously it’s not. 70%-80% of everything about this company is a con. They will lie to you to get you to work here. Lack of tools (which we promised) and lack of true sales enabledment/support. My manager wanted to me visit customer sites unannounced as a way to get leads… The company suffers from sever incompetence. They don’t have a clue about modern outbound sales strategies and what it takes to develop net new business let alone pipeline. If you’re good at printer/copier sales then you should be fine. Not a good place for IT/Cyber Sales as they are living in 2010 with their sales plays. They think customers will care if you tell them you’re “client obsessed.”

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