-Initial cost
-Easy to learn using
-Not as bad as Five9
Cons
-Calls often drop
-Random lag when loading between pages
-Terrible tech support
-sound delay with respondents on the phone
-frustrated respondents because of the problems
-frustrated employees
-management partners think everything is fine
-explaining to clients why there are so many problems
-Logit Research Executed had a data breach and uses Voxco
-Worst program in market research besides Five9
Calls drop too often. The delay is so bad at times that customers and I often are talking over each other. The pages for voxco often load really slow when logging in. It’s not my computer or internet because everything else loads fast.