Great place to work, my best job yet-- some growing pains though - Customer Service Representative WEX Employee Review

5.0
15 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Friendly environment, forward thinking, good opportunity, pay, and benefits. Love being part of a team with collaborative efforts. Customers are typically kind and helpful.

Cons

Stressful (like most call centers can be), some growing pains in management and higher tiers of the company due to high growth

Explore other reviews about WEX

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

3
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