Terrible - Customer Service Representative WEX Employee Review

1.0
14 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good vacation time and holidays although you will not be allowed to take them. You will need to defer them

Cons

The Customer Service dept is not respected at all. We are easily expendable pawns. You will be abused by the Customer and the company

Explore other reviews about WEX

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

3
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