awesome - Member Service Representative WHOOP Employee Review

5.0
29 Dec 2020
Recommend
CEO approval
Business outlook

Pros

I liked everything about this job

Cons

How long it took to hear a update

avatar
WHOOP Response
5y
Thanks for the feedback. If you're referring to not hearing an update during the recruiting process, we really do try to move as quickly as we can, especially given the small (but mighty!) Talent team. We are constantly working to optimize our interview/recruiting process, so we will take this into consideration. Thank you again!

Explore other reviews about WHOOP

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at, fast-paced, and everyone is very personable.

Cons

I honestly had a really good experience.

2.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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