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      WHOOP

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      WHOOP reviews

      MSR - MSR II WHOOP Employee Review

      2.0
      27 Sept 2022
      Msr ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good job to have if you want to keep your head down and go though the motions. If you have high ambition, this is not the job for you. You will feel stuck.

      Cons

      Terrible communication across the company. They say they are big on feedback, yet no one is actually heard. It takes months for positive change. They drill in your head to “get comfortable with being uncomfortable.” We are uncomfortable because communication is lousy. No one knows anything and if you post a question in a channel you will be bashed to ask your manager. Minimal opportunities for growth. They would rather hire externally. You are just a number. No raises or recognition. Unfulfilled promises.

      avatar
      WHOOP Response
      3y
      Thank you for leaving a review. We’re sorry to hear about your experience thus far and would welcome the opportunity to learn more about it for future improvement! Please reach out to us at hr@whoop.com to schedule a meeting. It is worth noting that several employees have transitioned into roles in other parts of the company after starting as MSRs. Additionally, many leaders and managers within Membership Services started with WHOOP as Representatives. Prioritization of personal and professional growth is very important to us, and we would welcome any feedback if you feel you are not receiving this type of development.

      Explore other reviews about WHOOP

      5.0
      23 June 2026
      Software engineer co-op
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work at, fast-paced, and everyone is very personable.

      Cons

      I honestly had a really good experience.

      2.0
      13 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

      Cons

      Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

      3
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