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      WHOOP

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      WHOOP reviews

      Micromanaging at its finest - MSR II WHOOP Employee Review

      1.0
      8 Jan 2024
      Msr ii
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a remote position that provides everything you will need for the job.

      Cons

      They are starting to outsource all their jobs. They micromanage your every move. The turnover is huge. They communication within the company to MSRs is absolutely terrible. They do shift bids 3 times a year and offer the most ridiculous and unreasonable options.

      avatar
      WHOOP Response
      2y
      Thank you for taking the time to share your feedback. The policies, processes, and protocols implemented within Membership Services are all grounded in best practices within the customer service industry. That said, we understand that processes like shift bids can sometimes present challenges for our team members. We recognize the significant contribution of MSRs to the success of our company, and we are committed to making WHOOP a place where everyone can do their best work. If you have specific suggestions, we encourage you to share them with us. You can reach us by contacting people@whoop.com.

      Explore other reviews about WHOOP

      5.0
      23 June 2026
      Software engineer co-op
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work at, fast-paced, and everyone is very personable.

      Cons

      I honestly had a really good experience.

      2.0
      13 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

      Cons

      Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

      3
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