People First - Anonymous employee WM Employee Review

5.0
15 Nov 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership/company truly care about its employees and while there are areas of opportunity, they are actively working to improve. They are committed to People First at the top, and that sentiment is slowly but surely making it down to the front lines. Once you get here, it feels like you are apart of a family even though they have 45,000+ employees. Everyone works hard and cares about each other. A lot of industry innovation and opportunities for career growth.

Cons

Leaders/managers have too many direct reports leaving little time for employee development and strategic thinking. Also, there are a lot of old school thinkers who aren't quite open to new ideas or approaches - even though they think/say they are. Archaic maternity leave plans and benefits after 90 days - this is good within their industry but very poor when compared to worldclass organizations who are able to hire the best and brightest.

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WM Response
6y
Thank you for the positive review and thoughtful feedback. We're continually striving to improve our culture and communities.

Explore other reviews about WM

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
6d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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