Inside commercial rep - Anonymous employee WM Employee Review

4.0
27 June 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The hours are the highlight of this job! The latest shift ends at 5:30. There is also a shift that allows you to work four 10 hour days! The pay is decent for the amount of hours worked, but only if you're in the sales queue. It sucks if you're not, but I don't think most of them even care because they can hardly make a sale anyway. My supervisors, Andy and Jake were awsome! Lastly, the popcorn is amazing there :)

Cons

It's hard to get out of the dept. Many of the people in Icr have worked there years and just keep applying to other jobs at WM. They either hire externally and give the better jobs to someone that knows someone in leadership or they promote a person that sucks at their job to push them out of the dept. Plus, my coworkers and myself didn't even get an opportunity to interview for many of the positions even though we are qualified. This place was also extremely dramatic and catty. Even men would be fighting over sales with each other. I really just couldn't be bothered with everyone complaining. I think a lot of the cattiness had to do with them splitting up the dept into two queues (sales and generalists). People would always try to call each other out for cheating and such! Plus, everyone in the sales queue was trying to stay in it and the ones that were not barely stood a chance to make their way into the sales queue. It was also kind of a boring place to work. The "Social Club" or whatever it was called tried to make it fun, but it didn't even come close to what some of my previous jobs did for their employees. Plus, most of the people didn't even participate in the activities. We also stopped having sales contests and stuff because they really couldn't anymore after they split up the queues. I wouldn't suggest this place for a recent college or even a college grad period. Go somewhere that is more fun and with more opportunities. Now, if you're the type of person that is cool making 14 dollars an hour for the rest of your life in the Icr dept and just looking for a paycheck, then apply today!

Explore other reviews about WM

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
14 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

avatar
WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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