Too many to name, but to start off they give you unobtainable goals, the management is horrible, after leaving I reached out to the Ceo Teresa Elder to let her know what was going on in the call center, she did not respond to me at all, so that tells me this company truly did not care, being a top performer does not get you anywhere except terminated because they cant afford to pay you, They let the ones they like work off their schedule for extra pay and connects and also let them take sick days to raise their scores at the end of the month, this company is a joke! The only reason custoners call in for service is because they are cheaper in price than the other companies.
