Good compensation and benefits, but frequent changes hurt morale - Account Manager WP Engine Employee Review

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Good comp plan, flexibility regarding in office expectations, good benefits

Cons

Lots and lots of change that didn’t align with putting employees first. Very cliquey.

avatar
WP Engine Response
6d
Thank you for sharing your experience and perspective. We appreciate hearing both what is working well and where you believe we can do better. We're pleased to hear that you valued our compensation, benefits, flexibility, and approach to workplace expectations. We recognize that periods of significant change can be challenging. As our business continues to evolve, we strive to make decisions that position the company for long-term success while supporting our employees through transitions. We understand that change can impact morale, particularly when its purpose or benefits are not always immediately clear. We will continue working to improve our communication, transparency, and support throughout these periods. We're also sorry to hear that your experience with our culture felt cliquey. We are committed to fostering an environment where employees feel included, connected, and able to contribute fully, regardless of team, location, tenure, or role. Creating a strong sense of belonging requires ongoing attention, and feedback such as yours helps inform those efforts. Thank you again for sharing your perspective. Employee feedback plays an important role in helping us learn, grow, and create a better experience for all employees.

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

avatar
WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote + Work from Home and ok benefits.

Cons

People are burned out and underpaid. Tenured employees are leaving in droves.

1
avatar
WP Engine Response
1w
Thank you for taking the time to share your feedback. We're pleased to hear that our remote-first work model and benefits were positive aspects of your experience. We're sorry to hear that your overall experience did not meet your expectations. Workload, employee well-being, and retention are important to us, and we recognize they have an impact on the employee experience. We continually evaluate our programs, compensation, and ways of working to ensure we are supporting our employees effectively. Additionally, we’re committed to offering competitive compensation and benefits that include base pay, variable pay, equity, and a comprehensive, best-in-class benefits package. We believe in pay transparency and encourage open conversations between employees and their managers about career growth and compensation. We appreciate your perspective and thank you for sharing it. Employee feedback helps us identify opportunities to improve and create a better experience for our teams.
See reviews by: Helpful|Rating|Date|All