Get ready to suffer - Account Manager WP Engine Employee Review

Thank you for taking the time to share your feedback, although we're very concerned by some of the things you've been experiencing in your role. Our virtual-first model, introduced in 2021, gave employees the freedom to do their best work from wherever they are most productive. To support opportunities for collaboration, connection, and team-building, virtual-first was never designed to be virtual-only. Each function and role are different, and with this in mind, each function establishes their own guidelines on works best for their teams. The Sales team recently transitioned to a hybrid model to accommodate the changing dynamics of both remote work and in-person collaboration. These team members are now expected to work in the office on Tuesdays and Thursdays. This shift to hybrid may seem like a departure from our virtual-model, but the core principle remains the same: empower employees to do their best work by providing flexibility and ensuring a balance between remote work and valuable in-person interactions. In regards to goal attainment, as a result of our "Help Sales Win More' feedback sessions, we announced a quota alleviation initiative along with other internal opportunities to drive support and success specifically within our sales verticals. We take our culture and morale seriously and will continue to drive change in a positive direction. If you haven't already done so and you're comfortable with it, we'd encourage you to reach out to our Employee Experience Team so we can better understand your concerns and work to address them. We appreciate you sharing your feedback and hope we can learn more so we can work to address these concerns.