Customer Service Representative - Anonymous employee WaFd Bank Employee Review

3.0
14 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits package, Good work/life balance

Cons

Poor career opportunities, Low pay

avatar
WaFd Bank Response
8y
My goal is to change our culture and training so that career opportunities are seen by all employees. It turns out we will have a lot of succession in the near future and with our growth that equals opportunity.

Explore other reviews about WaFd Bank

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

See reviews by: Helpful|Rating|Date|All