Upper Management is not great. - Unit Manager Waffle House Employee Review

2.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great company stock ownership program. Excellent insurance.

Cons

Upper management will lie to you to keep you to “stay put.” They will dangle a dollar bill in front of you and tell you are going to get promoted. It’s always a little while longer. Zero work life balance unless you get promoted. The money you make as a unit manager (roughly $75k) is nowhere near worth the amount of time you put in a week (60 hours +). Don’t let the recruiter lie to you. It’s not a 50 hour work week. Its 60+. Theres a reason that Waffle House is always hiring Manager Trainees.

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Waffle House Response
6mo
Thank you for sharing your experience and for your years of service as a Unit Manager. We’re glad to hear that you value our stock ownership program and insurance benefits, which are important parts of supporting long-term Associate success. Clear, honest communication about career progression is critical, and it’s important that no Associate feels misled about promotion timelines or expectations. We are continuing to evaluate staffing, scheduling, and support systems to ensure that our managers have the resources they need to operate effectively. Your feedback will be reviewed with the appropriate leadership to ensure that advancement discussions are aligned with actual opportunities. If you’d like to share additional details or discuss your experience further, please reach out to us directly at https://www.wafflehouse.com/contact. We appreciate your feedback and look forward to supporting your career.

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5.0
8 Apr 2026
Anonymous employee
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CEO approval
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Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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