Overall Solid Place - Customer Service Associate Waffle House Employee Review

4.0
24 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great first job experience overall, offers benefits immediately, weekly pay.

Cons

Long hours, corporate blah, rude, drunk customers, poor tips

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Waffle House Response
1y
Thank you for your review! We’re glad to hear that you had a positive experience with Waffle House as a first job. We understand that long hours and difficult customer interactions can be tough, and we're always looking for ways to improve the work environment for everyone. If you'd like to leave more suggestions, please visit https://www.wafflehouse.com/contact. Thanks again for your contribution during your time with us, and we wish you the best in your future endeavors.

Explore other reviews about Waffle House

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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