All about the money - Customer Service Representative Waffle House Employee Review

4.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Waffle House is a great place to meet people and make amazing tip money.

Cons

The customers can be rude and nasty.

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Waffle House Response
1y
Thank you for your feedback and your dedication to Waffle House over the years. We're glad to hear that you enjoy meeting people and appreciate the tip opportunities. We also understand that dealing with difficult customers can be challenging, and we value your feedback about listening to employees. Your voice matters, and we are always looking for ways to improve the work environment for our team. Thank you for your hard work and commitment under the yellow sign!

Explore other reviews about Waffle House

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work hard hours very demanding on the body

Cons

Better pay for labor more time offf

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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