Hypergrowth tech company with a lot of potential - Anonymous employee WalkMe Employee Review

5.0
1 June 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technology is literally game changing. It has forced the creation of a new market category by Gartner (DAS). In that respect, there is real innovation to work with which is rare in an industry which mostly just tweaks existing things. The addressable market is immense and customers include 40% of the F500. We are on the precipice of this thing going gangbusters. The next few years will be really telling and there is a feeling of excitement related to that. The company is already way past unicorn status and is actually the 3rd fastest SaaS company in history to hit 100M ARR but it still feels the infancy stages of a rocketship taking off. Australia office is still small enough to feel tight-knit and communal, with the backing of a large global org. Good perks and pay, nothing outstanding for the industry but also nothing to complain about.

Cons

Typical growing pains like unclear structure, processes, new scenarios that people haven't run into, etc. It can be a fast paced environment and suits someone who can take accountability without being asked. Due to the market still maturing, it can also be difficult selling because stakeholders don't know how to quantify the value or find budget for something that doesn't fall into their typical buckets. This is slowly changing as the market matures.

Explore other reviews about WalkMe

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company culture, fast pace, and opportunity to learn and build. Salary and bonus structure.

Cons

Product and sales need to listen to delivery. The delivery teams are seeing the product in the field and accumulating valuable feedback. Unfortunately, it's not always well received.

4.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very respectful and kind people. I feel supported in my career path. Very amazing customers, knowledgeable and open to learning Fairly good training, though go getter mentality is definitely needed in this role. Consistent feedback on tickets which is helpful for improving communication, but not necessarily for better training on product knowledge Support is led by veteran support members so whenever changes are being made, they are very knowledgable, technical, and considerate of the whole team top down.

Cons

Paid hourly with low base pay, though working holidays, overtime and off hours can make up for it. Protects my hours though so this may be preferred No yearly COLA raise, everything is merit/performance based. There are quarterly bonuses that reflect department performance Mixed experience with managers' level of communication and engagment for career growth Out of date docs, knowledge is often passed from experienced support and product members At times feels like a lot ticket triaging and scheduling. Stressful to keep online statuses on and working in live queue Diversity is severely lacking in leadership roles Sometimes feels like the more good work you do, the more work you get in return. As any support jobs, the tickets are never ending.

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WalkMe Response
4mo
We truly appreciate your detailed feedback, and everything you do to make WalkMe a great place to work. We are glad you feel that WalkMe is a place where you can thrive and grow your career. We encourage you to speak with your direct leader and/or your HR Business Partner to discuss some of the specific issues you raised- they are here to support you! We are always striving to do better and appreciate all of your thoughts.
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