Not my cup of tea - Customer Specialist Walser Employee Review

2.0
22 Oct 2012
Recommend
CEO approval
Business outlook

Pros

For sales, fair hours The sales associates, as well as some of the management, are very nice and fun You always get a paycheck, because it is non-commission If you can handle the pressure, and don't have a large educational background, this has fairly good pay

Cons

This is a typical car dealership. The whole "we are not a normal car dealership" is just a marketing scam. Management will withhold information to sell a car and teach their employees skeevy, and quite frankly very annoying sales tactics that I know their customers don't appreciate. The non-commission seems good in theory, but it is really a lose-lose situation for everyone but the owners. The customer specialists get paid low for the industry AND there is still the extreme pressure to sell, sell, sell. Weekly if not daily meetings usually were "we are going to have to let a couple of you go if we don't get our numbers up", especially in the slow season. They do give back to the community, which I appreciate, BUT They require all their employees to do so much volunteer work per year. It's just a way to make the company look better and I don't think it is at all sincere, which really bugs me. This is a very corporate place, and almost the entire sales team is brand new within the last couple years

Explore other reviews about Walser

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Walser exceeded my expectations! I learned so much and felt cared for as an employee and person. There is room to grow at Walser and encouragement to find what your'e good at to meet what you love!

Cons

No cons come to mind.

3.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good training, base salary, benefits like health insurance, 401k. Good pay plan for high volume dealerships.

Cons

Pay plan is entirely based on volume, and some rooftops are doing in a day what others do in a week. Do your research as to where you go because you can't switch to another dealership until you have tenure. The volume at Toyota is insane. Meanwhile I'm next door at the Buick GMC dealership and our volume is terrible, and I can't switch for months. I'm likely going to have to quit.

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