A gret place to learn the process of how to sell new and used cars - Customer Specialist Walser Employee Review

3.0
14 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Processes are very clean and highly automated.

Cons

Pay structure changed to a $17.31/hour which took away all the opportunities to eran extra income. Highly micro managed.

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Walser Response
11y
Dear Former Employee, Thank you for your feedback and your 10 plus years of hard work. Walser strives to provide the best employee and customer experience possible. In order to stay ahead of the competition and continue to be an industry leader we must grow and change constantly. Our Customer Specialists have many opportunities to make above and beyond their hourly wage. I apologize if that was not clearly communicated while you were with us. Our main focus is to provide a Fast, East and Fair experience to our customers which requires detailed process to streamline our business. Walser is always looking for feedback that can help us learn and grow. I would like the opportunity to speak with you about your experience in detail to get a better understanding. Please reach out to the number below and I would be happy to listen and learn. Thank you, Director of Recruiting Email: careers@walser.com Phone: (952) 929-3535

Explore other reviews about Walser

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Walser exceeded my expectations! I learned so much and felt cared for as an employee and person. There is room to grow at Walser and encouragement to find what your'e good at to meet what you love!

Cons

No cons come to mind.

3.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good training, base salary, benefits like health insurance, 401k. Good pay plan for high volume dealerships.

Cons

Pay plan is entirely based on volume, and some rooftops are doing in a day what others do in a week. Do your research as to where you go because you can't switch to another dealership until you have tenure. The volume at Toyota is insane. Meanwhile I'm next door at the Buick GMC dealership and our volume is terrible, and I can't switch for months. I'm likely going to have to quit.

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