Great People and Culture - Senior Manager Wantedly Employee Review

On paper, this is an excellent company, with a great hourly salary, incentive bonuses (if you get a 5 star review), and flexible hours.

However, management leaves much to be desired. Correspondence between staff and admin is inconsistent, takes a long time, and as there are a lot of guides now, hours are severely limited. If one is a student or lives at home, working here might be doable, but for someone working full time, living off of this salary alone is almost impossible. Schedules are released every other week, which makes coordinating working hours for another part time job almost impossible, and for food tours, you have to pay for meals with your own money, and have to wait to be reimbursed later on. Payments are occasionally late, and the inconsistent communication with admin makes things extremely stressful. This company has great potential, but I don't see anything improving for the better at this point in time.

- Office is located at wework so the environment is pretty good and convenient. - Often liaise with HQ (Japan) and get to meet more individuals - Minimal office politics

- Poor overall management - Platform doesn't perform well locally (too many strong competitors) so its harder for you to achieve KPIs - No budget to do proper marketing campaigns hence growth is limited