No work/life balance - Inventory Merchandise Manager Wawa Employee Review

3.0
17 May 2016
Recommend
CEO approval
Business outlook

Pros

Pretty good benefits. Medical, dental and vision, ESOP, 401k and they'll even reimburse you for a gym membership in many cases. You meet a lot of interesting people, which could be a pro or con depending on the person. It is possible to advance far within the company if you've very dedicated and aggressive.

Cons

You are on call 24/7. Expect to work nights, weekends, every holiday, doubles and turnarounds. Especially management. You might work 2-11pm, then third shift calls out and you have to stay until 6 or 7 in the morning and then come back in for another 2-11pm shift that same day. GMs pressure you to do extra work off the clock (even though that is technically against company policy) and volunteer for charity events because it makes them look good. If you go on vacation turn your phone off because you will receive calls and texts from work. As with most retail, you have a ton of work to do with very little and often only half-trained help. You may work 9 or 10 hours with no break. "Shift wars" are common, where everyone blames everyone else for whatever wasn't done. Company policies are often either unrealistic or enforced sporadically.

Explore other reviews about Wawa

5.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great job Great management Awesome

Cons

Nothing really negative this find

1.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

(Depending on your manager) you can take the tasks at your own pace and do what feels best, based on what you see. The position I'm in allows headphone use if you're not visible to customers.

Cons

Skeletal shifts are the norm, employee burnout is rampant and unaddressed. Manager turnover is very high at my store, which makes establishing consistency impossible. I get the impression that the conditions for employees vary greatly by store. That said, if you find yourself stuck at a rougher one, your options are to either take the toll to your physical and mental health, or to quit/transfer to a better store. I have personally experienced many legal violations at my place of employment. (keeping the store open and functioning when the workers don't have a bathroom [OSHA fixed that]) (and a few incidents where hours were not properly entered for employees, causing them to work without pay) I have worked here for 4 years without benefits, one year only missing the hour-cutoff for it by an average of 20 minutes. Consistent schedules are very uncommon for employees.

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