Wawa needs to value it's employees as much as it does it's customers. - Customer Service Associate Wawa Employee Review

2.0
23 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Some great and fun co-workers who have become wonderful friends. Some great members in management who work alongside their employees.

Cons

Not enough pay for the amount of work that's expected. The more you do the more they expect of you. Little or no breaks at all during 8 or 9 hour shifts. Younger employees and members in management stand around and talk while the older employees do all of the work. Constant turnover and firings. Younger employees get moved up too management with little or no experience and are then expected to be trained by the longtime and older employees who are paid less than they are. Customers are allowed to scream at employees while management just stands there and does nothing.

Explore other reviews about Wawa

5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

See reviews by: Helpful|Rating|Date|All