CSS job is a lot , but doable - Customer Service Supervisor Wawa Employee Review

3.0
3 July 2025
Recommend
CEO approval
Business outlook

Pros

You do many different things throughout your shift. Company treats you well for the most part. Overtime usually available.

Cons

Trying to juggle cycle counts with running shift usually short staffed. Certain locations have bad clientele. Can be extremely hectic sometimes to the point of exhaustion

Explore other reviews about Wawa

5.0
2 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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