Pros
Great culture & people - the people at Waystar are what makes it such a great place to work.
Lots of opportunities to learn & grow - Waystar as an org has very high expectations. This is a good thing, especially when you are early in your career because you will learn a ton, and get a lot of experience working above and beyond the market expectations for your title. It's a great place to start your career, get a ton of great experience, and then leave for a major pay bump.
Fun environment - I genuinely enjoyed working at Waystar. It's a fun place to work, great coworkers, fun travel, etc.
Recognition - Waystar does a great job of recognizing team members for big contributions. I felt genuinely seen, appreciated, and valued for my work.
Cons
Salary & total comp - the base salaries are very low relative to the market. Even with bonuses, total comp is definitely in the bottom half. It starts to feel like the fast pace and the high expectations aren't really worth it
Benefits - for being in the healthcare space, Waystar has very expensive health insurance compared to everywhere else I've worked
Lack of opportunity to move up - there is no framework for promotions so growth really comes down to the whims of leadership. Promotions are very few and far between for almost everyone I worked with.
Prioritization is scattered - cross-functional leadership is never aligned on priorities, and certain teams and departments seem to genuinely not know what they're doing.