Don't recommend, unless you're desperate for a job - Remote Health Coach WebMD Health Employee Review

2.0
26 June 2024
Recommend
CEO approval
Business outlook

Pros

full-time position offers health benefits and PTO.

Cons

-The schedule is terrible: evening shift -You're basically a call representative working in a high-stress call center. Not true health coaching, more focused on productivity and how many calls you can get. - 85% of calls are cold calls, not scheduled calls. Most people you talk to don't want to talk to you. -Quality Assurance (QA) is a flawed system, where you're set up to fail/never "pass." - you're expected to reach a certain amount of completed coaching calls, when it's out of your control. If you don't reach them, you go on a "coaching plan" which is just micromanagement. - no autonomy during health coaching calls- you feel like a robot. - pay is too low for the amount tasks/duties expected. - supervisors all have different rules/expectations for their health coaching team, which is unfair. - they preach work/life balance, but don't allow it to actually be possible for health coaches. - was a switch-and-bait during the interview/onboarding process and then actually starting. They put on their "sales hat" and make it sound ALOT better than it actually is. - targets young people who need a job

Explore other reviews about WebMD Health

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Well-being culture is awesome! I love my manager, coworkers are kind, helpful, and coorperative.

Cons

Sometimes I don't stay busy at capacity.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Coffee bar was nice in office

Cons

Last company to shut down during covid

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