If you like not sleeping, boy, do I have the place for you! - Technician WebPT Employee Review

1.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

PTO, remote work are the only positives

Cons

Hilarious that WebPT higher-ups/HR put positive reviews in to try to offset the negative ones after layoffs. WebPT has gotten worse and worse as time has gone on. It used to have much better culture until Warburg-Pincus ended up sucking that dry from the company. We have had two rounds of layoffs in one year and jobs are moving overseas. Their direction due to their absolutely wonderful (sarcasm) company they hired to analyze the business and my personal favorite Warburg-Pincus was to scale down the teams dramatically and leave some teams with only people in the outsourced areas. Some of the teams in other countries are allowed to get away with not following policies and lack basic proficiencies in the jobs they are hired for (WebPT probably pays incredibly low and is horrible at hiring competent people from different countries). Speaking of competence, people have been placed in roles not due to their competency all over the org, but due to their connections. You don't even have to have experience in that field to lead a team! That's absolutely never caused more work on the people below them to cleanup their mess.... It's impossible to make any advancements or keep on-track because management loses interest in one project suddenly and you have to shift gears all the time with so much time wasted on any one project. But who cares, right? After all, you are just a number to these people, so the elites can take home their exorbitant pay while laying-off and overworking the people below them and bemoaning how laying off people was a "hard decision" for them (yeah, right). I absolutely hate this company. The CEO sucks. They have some of the most unkind people they hire for some of their departments who definitely treat you like they are a number and they aren't even good at their jobs! Also, after all the terrible layoffs, they had the all to host a "how to cope with stress" class that laid all of the blame for the stress on the employee. If you want to never sleep due to all the stress from overwork and layoffs, by all means, take a job here. Don't be surprised when you end up getting the pink slip. The company has gotten tanked in their eNPS, but they just say mea-culpa with making no good changes. Also, they keep making their health insurance more expensive because they cover less and less of the cost and take poorer plans. But you don't need stability, a good healthcare plan, a good work-life balance, right? You'd rather just help executives make a nice, hot buck, I am sure.

avatar
WebPT Response
2y
Based on the details of this post, you are a current employee so I encourage you to reach out to the Chief People Officer to discuss your grievances; no one should have to work for a company that they openly hate. We would love to hear your insights on how to address and improve the issues you’ve raised in this post.

Explore other reviews about WebPT

5.0
6 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance culture and team memebers are great.

Cons

Training and communication could be better.

1
1.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Some good people on the ground level and coworkers who genuinely try to help each other survive the environment. Decent experience if you’re brand new to SaaS sales and need resume experience.

Cons

Leadership consistently ignores employee feedback across both Account Management and Sales. Decisions are often justified using flawed or selectively presented data while unrealistic expectations continue to rise quarter after quarter. The company culture pushes the phrase “F up and own up,” yet leadership rarely takes accountability for internal operational failures, poor strategic decisions, unrealistic quotas, or the damage caused to teams through constant pressure and shifting expectations. PIPs feel inevitable rather than performance-based. Targets continue increasing even while larger market conditions and internal churn clearly show deeper problems. Management communication often feels passive aggressive, and trust between leadership and employees is extremely low. Compensation is below market value for the workload and expectations. The earning potential presented during hiring does not reflect reality for most reps. High turnover in sales is constant, and if layoffs are not happening, people are still leaving regularly. Until leadership changes course, the churn will likely continue.

See reviews by: Helpful|Rating|Date|All