Good as first bank, but... - Consumer Banker Webster Bank Employee Review

3.0
26 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Good offerings for students, entry level customers, and small businesses. Good customer service, accessible (limited to just CT, some locations in MA, RI, and metro NY)

Cons

Not ideal for higher income individuals, larger regional businesses will find more benefits elsewhere

Explore other reviews about Webster Bank

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

You have Work from home opportunities.

Cons

There are none I can think of

1.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

None, a very hostile environment and I wish I had retired when I had the chance to.

Cons

So many! The middle office is a mess and staff are treated like children and spoken down to and looked down upon by many. We didn’t even get holiday greetings or a thank you from management. Just a tone deaf video from management showing themselves off on their yachts or in their fancy villa’s overseas. A complete overhaul of commercial services is needed, it’s just a toxic and disgusting environment, reminds me of my school days with abusive teachers back in the 1970s.

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