Standards in free-fall, skeletal staffing, Low wage, Churn and Burn - Shift Manager Welcome Break Employee Review

1.0
26 Oct 2020
Recommend
CEO approval
Business outlook

Pros

50% off some food units There are always vacancies - so high chance of success for all applicants "Free parking while at work"

Cons

Very low pay. "Flexible hours" means from the business perspective only. Rotas done less than one week before they begin. Required to work any day in the year that your manager wishes including Christmas day and Easter day and you won't be informed until the week before (company policy of 3 weeks notice not enforced in any way and in practice rarely happens). Corrosive culture of micromanagement, distrust and negative criticism. Night workers lone-working for 8 hours without being able to take breaks as there is no other staff cover and the unit they are manning must be constantly trading. Skeletal staffing since Applegreen takeover, corners cut and safety appears secondary - churn and burn approach. During Covid-19, no cleaning staff to clean Forecourt toilets throughout the day (not even once!) Constant abuse from customers over high prices and the consequences of falling company standards.

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Welcome Break Response
5y
Thanks for taking the time to offer such detailed and specific feedback. It's clear that you are experiencing some issues - most concerning is that it doesn't read as if you would approach your manager with them, therefore not giving us the chance to address it and put it right. If you would like to get in touch with me, even confidentially, I'd appreciate the chance to look into your comments and the experience you write of. That way, we get the chance to address it and turn it around. Thanks in advance Justin Morrison // Head of Talent and Resourcing

Explore other reviews about Welcome Break

4.0
21 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Compensation is good for us

Cons

Salary is good Day low

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Welcome Break Response
3y
Thanks for taking the time to leave a review. Kind Regards, Charlotte Hughes Resourcing Advisor, Welcome Break
2.0
27 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good to start working

Cons

Very low pay rate for the job

1
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Welcome Break Response
3y
Thank you for taking the time to leave a review. Thanks for acknowledging that Welcome Break is a good place to start working and that you can learn in the role. I'm sorry to hear that you think the pay is too low. We regularly review the pay that we offer. Kind Regards, Charlotte Hughes Resourcing Advisor, Welcome Break
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