Great culture, but hard work - Senior Client Success Manager Wellhub Employee Review

Thank you for taking the time to write such a thorough review. We appreciate that you recognize our strong culture and the positive impact it has on your daily experiences! We also appreciate you noting some areas where we've needed to improve and take action. In the past, we did face some challenges regarding quotas, but we've made significant improvements to the process. Now, all Sales teams receive their quotas in the first week of the quarter. However, during the most recent period, there were some discussions and corrections that unfortunately caused a delay in sending out the Client Success quotas. We acknowledge that this wasn't ideal and are actively working to ensure such delays are avoided in the future. We share your view on the importance of data for our commercial teams, and it remains a top priority for us to maintain and distribute it effectively and promptly. If you have any more feedback on this or any other topic, please don't hesitate to share your ideas. You can reach out to your HRBP, your manager, or participate in our quarterly employee survey. Your insights are valued, and we appreciate your contribution to making our workplace even better!