Not Progressive - Banking Center Manager WesBanco Employee Review

2.0
13 May 2020
Recommend
CEO approval
Business outlook

Pros

A community bank that does want to help customers. Some people at the bank are nice and helpful. Full time is 37.5 hrs a week.

Cons

It is a step back in time, training is unorganized, HR has not progressed and EVPs give poor direction and communication. HR still separates out vacation and paid time off and you have to let them know what you need paid time off for, there is no privacy if you need personal time. They offer a FSA (can not roll over unused funds and have to provide a receipt for everything and fill out a paper form) instead of a HSA that you can roll over year after year. The bank still uses paper instead of technology as if they are still in 1990, even the IT department requires a signed form for any change requests. With the recent hire of the new EVP of retail, we have seen goals increase and have more sales pressure with little in return. She acts nice but has a reputation for blowing up and losing her temper. I have never experienced this myself but this is the low key talk among the branches and managers based on discussions overheard by people who work directly for her. Another EVP has been heard telling department managers that Wesbanco is getting ready to lay-off 150 employees, and showed little regard for the effect this could have on those employees by gossiping about it to others. Wesbanco pays dramatically less then other financial institutions and has a poor if any bonus structure. The bank appears to have a lack of consistency and has vertically no diversity.

Explore other reviews about WesBanco

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and amazing customer service

Cons

The soft ranges need to be adjusted between markets

1.0
15 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefit and PTO and the hours

Cons

Working for WesBanco was once a positive and rewarding experience, but under the current management structure, morale has significantly declined. There is a clear disconnect between leadership and the day-to-day realities of how the system operates and how work actually gets done. Decisions are being made by individuals who do not appear to fully understand workflow, staffing limitations, or operational demands. There is also a concerning double standard in expectations. Management is permitted extended lunches outside the office, while frontline employees are required to remain on site sometimes without a proper lunch break because we are running on a skeleton crew. Employees are expected to continuously cover operations without adequate relief, which is both unsustainable and unfair. The burden consistently falls on the same employees who show up every day, keep the office functioning, and meet customer needs despite staffing shortages. These employees deserve leadership support, fair treatment, and adequate coverage—not burnout. If WesBanco wants to retain dedicated staff and maintain performance standards, leadership must address staffing gaps, enforce consistent expectations across all levels, and demonstrate accountability. Without meaningful change, morale and retention will continue to suffer.

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