Working at West Elm - Sales West Elm Employee Review

4.0
30 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Benefits and PTO were great if you were full-time

Cons

Salary and inconsistent management. Wish they offered more training for new hires.

Explore other reviews about West Elm

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment with lots of freedom to design and work with customers.

Cons

Lots of pushy and demanding customers that you have to learn to deal with.

3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice associate discount Creative work enviornment (at the outlets) Meeting new people Can’t speak for every store, But at least at mine there is good work life balance.

Cons

Not paid your worth. Your whole team will receive the same 50 cent raise as you no matter how much harder you worked than them or vice versa. You might be appreciated by those within your store, but outside? The higher ups couldn’t care less. Pushed to harass customers for credit cards

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