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West Point Optical Group

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Western Region Full-time OD - Optometrist West Point Optical Group Employee Review

5.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I have worked with WPOG for several years after leaving a larger nationwide employer. I was immediately impressed with the clinics (state of the art equipment, digital phoropters, optomap in every location). Store managers are helpful and knowledgeable, and are on the floor helping both the OD and the staff to keep things running smoothly. Each doctor always has a technician who works alongside the OD to check patients in, pretest, and help the OD with necessary daily tasks. The quality of the technicians and on-staff Opticians are the best I have worked with in my career. Regional management is always helpful with scheduling work days and locations. I feel valued, appreciated, and very much a part of a team with a common mission to provide great patient care as well as to deliver high quality materials (frames, lenses, and contact lenses). There are many opportunities to travel to national meetings both for team building as well as to earn CE. Bi-monthly team calls allow all of the ODs to interact, present interesting cases, and to hear speakers educate us on the latest contact lenses, therapeutic treatments, and ways to elevate our practice to our patients and customers. Group chats allow us to ask our colleagues questions and to interact in real time which is a huge benefit. I would encourage a new or a seasoned OD to consider employment with WPOG.

Cons

there is a 401k available, but there is currently no match offered

Explore other reviews about West Point Optical Group

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Manager for the stores, above is not so great

Cons

Hours fluctuate repetitive reports that are online for upper managment to access

2.0
15 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive compensation and several capable leaders within upper management who genuinely want the organization to succeed. The company has the potential to be a very strong workplace and could retain many talented employees if accountability and professional standards were applied consistently across all leadership levels.

Cons

Lack of accountability for certain individuals in leadership roles has created significant cultural challenges. Concerns regarding retaliation, misuse of authority, and inappropriate workplace conduct were raised internally multiple times through appropriate channels, including HR and ownership. These concerns were not isolated incidents but issues that were known internally and raised by multiple employees over time. In several cases internal investigations were conducted, yet from an employee perspective the circumstances did not appear to result in meaningful corrective action. Individuals involved continued in the same roles and capacities, which significantly eroded trust in the reporting process. In addition to these concerns, employees experienced patterns of verbal and psychological mistreatment by certain leadership members, contributing to a difficult and stressful work environment. Over time this culture resulted in significant turnover. More than fifteen employees ultimately chose to leave rather than remain in an environment where serious concerns had been raised repeatedly but did not appear to result in substantive organizational change. The decision to leave was not based on a single incident, but on the repeated experience of seeing serious concerns raised without meaningful resolution.

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