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Western Financial Group

Engaged employer

Going Downhill Fast - Specialist Western Financial Group Employee Review

1.0
22 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, remote work environment depending on your role, flexibility depending on roles

Cons

This company used to be such a warm, friendly and people focused company, an organization that truly cared out their people and wellbeing. Over the last 12 months, that has changed drastically, and in the last two months it’s been a fast moving downward spiral, the people are just a number now, there is no care aspect shown from senior leadership, there is no care shown for the people or their wellbeing. Staff on all levels are burnt out, there is a lack of resources on all teams in both people and software/technology. No matter how hard people have been advocating and asking for help, they are told no. It’s all about growth and revenue. Which I understand is needed, but the only way you will get that is with people behind the plan.

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Western Financial Group Response
1y
Thank you for your open and honest feedback. Over the past few years, we have grown and changed significantly, and we recognize the high need to meet our revenue expectations. However, we deeply appreciate the loyalty and effort our People have put into all aspects of their work, and this dedication is seen at all levels of the organization. We want to assure you that we still very much care about our employees; without you, we have no business. The business is continually looking into how we can do better, with careful consideration of the work that everyone is doing. We understand that there is always room for improvement, and it is important to be reminded of that. The wellbeing of our people matters greatly to us and should be a top priority in everything that we do. While not every decision will please everyone all the time, we hope it is recognized that our actions always have the right intentions in mind for our People, Clients, Growth, and Revenue. We are committed to reviewing and creating better ways of working to ensure a positive and productive environment for all. Our goal is to continue making not only the business better but also to enhance the employee and customer experience to be best in class. We are dedicated to transparent communication and will keep you updated on our progress. Thank you once again for your valuable feedback. Your input is crucial in helping us create a better workplace for everyone.

Explore other reviews about Western Financial Group

5.0
25 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Nice people, inclusive, great leadership

Cons

opportunity to growth is limited - compensation is a bit behind

1
1.0
28 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Work is monday to friday 9 to 5 with an hour long break, i enjoy helping customers with their insurance needs helping them find a policy that meets or exceeds their needs.

Cons

Poor office management, manager cannot help in the polices as they dont know how to use the systems. Tells you just to get it done, even if your unsure of the process. There is lack of training for newly licensed employees. Sent to cluster office for 3 days of "training" where the team lead was too busy to teach. Training ended up with just processing mail. There was the expectation to know how to write polices after being told to forget everything you learned in level one training as its not relevent to the job.

1
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